AutoZone Auto Parts is a popular auto parts store located on East Riverside Drive in Austin, Texas. With a rating of 3.8 out of 5 stars on Google Maps, this store offers in-store shopping, curbside pickup, and delivery options to their customers. Known for their extensive selection of auto parts and accessories, AutoZone strives to provide excellent customer service to each person that walks through their doors. They employ knowledgeable staff who are always available to answer any questions customers may have. In addition, they also offer a range of services like free battery testing, oil recycling, and loaner tool programs, making them a one-stop-shop for all automotive needs. Whether you're a professional mechanic or a DIY enthusiast, AutoZone Auto Parts has everything you need to keep your vehicle running smoothly.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
- Batteries
Reviews
The store was busy, but their employees were very respectful and kind. Kristi was so helpful and patient with us and she went out of her way to call two other stores to make sure they had the starter we needed before driving all that way. I would definitely go back to get help from her again!
Kristi is the backbone of this store! She is the kindest, sweetest and most helpful person I have ever met in my entire life. I hope I am spelling her name correctly because I want her to get all the recognition she deserves. Despite being pregnant and possibly the only one working the front of the store she went out of her way to make sure I was taken care of. My ignition coils needed a replacement and she even recruited people working in the parking lot (also very kind and helpful) change them for me when she heard I was planning on doing them myself. As a first time car owner who had been swindled by JiffyLube the day before I can confidently say that I would go back and see Kristi again for advice before going anywhere else. Truly made my entire day brighter and my car run smoother. Thank you, from the bottom of my heart. (and if you by chance read this I hope the world shows you all the kindness you bestow upon others and that you have a safe pregnancy and a happy baby at the end!)
From out of town, parked in parking lot briefly at night (didn’t see signs in dark saying we boot your car) and came back to a boot on our vehicle. $100??!!! Really?!! BEWARE!!! So wrong and greedy!! I could understand a small fee but $100?!! Worst part is the guys who fined us were there when we parked.. they literally waited for us to leave instead of informing us we couldn’t park there, all about the money. So sad.
The energy is not the most inviting upon arrival but I can understand that due to how busy this place can get. I want to mention Christy bc she brightened the whole store with her amazing customer service and lovely nature. She was the upmost helpful as well as the gentlemen that helped me with my car. Manzano and Cesar were super friendly, informative and helpful. Christy, Manzano and Cesar are essential to this store and bring a presence and attitude that make you want to return. Great staff! I left feeling very happy.
There was a little bit of line, but the employees had an amazing attitude. Ashley not only helped me to find the right oil and filter for my car but she let me know that there was a special where I got a cabin filter for free. She was very kind and knowledgeable.
Michael M was the BEST help ever. He took the time to not only help us pick out the correct battery replacement for our vehicle but also took the time to help us install it on a hot Texas day. Cannot thank him enough. Please forward on this review to his manager, as hard work like his should be recognized and rewarded! Thanks again, Michael M! (Auto Zone on Riverside Drive in Austin, TX)
They hire a company to boot your car in an empty parking lot all throughout the night when there are 100 spaces available in front of their business. Absolutely predatory way to make an extra buck.
There are no signs that says it’s a private parking lot. They booted my car when I walked away for 5 mins to the rising canes next door. Absolutely predatory business and the towing company folks were extremely rude
Location
2205 E Riverside Dr, Austin, TX 78741, United States
Hours
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